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Fixed #41, citing expertise paper.

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@ -41,8 +41,9 @@
<p>
Of course, individual productivity is about more than just tools.
Studies of workplace productivity show that developers have highly fragmented days, interrupted by meetings, emails, coding, and non-work distractions (<a href="meyer">Meyer et al. 2017</a>).
Studies of workplace productivity show that developers have highly fragmented days, interrupted by meetings, emails, coding, and non-work distractions (<a href="#meyer">Meyer et al. 2017</a>).
These interruptions are often viewed negatively from an individual perspective, but may be highly valuable from a team and organizational perspective.
And then, productivity is not just about skills to manage time, but also many other skills that shape developer expertise, including skills in designing architectures, debugging, testing, programming languages, etc. (<a href="#baltes">Baltes et al. 2018</a>).
</p>
<p>That said, productivity is not just about individual developers. Because communication is a key part of team productivity, an individual's productivity is as much determined by their ability to collaborate and communicate with other developers. In a study spanning dozens of interviews with senior software engineers, Li et al. found that the majority of critical attributes for software engineering skill (productivity included) concerned their interpersonal skills, their communication skills, and their ability to be resourceful within their organization (<a href="#li">Li et al. 2015</a>). Similarly, LaToza et al. found that the primary bottleneck in productivity was communication with teammates, primarily because waiting for replies was slower than just looking something up (<a href="#latoza">LaToza et al. 2006</a>). Of course, looking something up has its own problems. While StackOverflow is an incredible resource for missing documentation (<a href="#mamykina">Mamykina et al. 2001</a>), it also is full of all kinds of misleading and incorrect information contributed by developers without sufficient expertise to answer questions (<a href="#barua">Barua et la. 2014</a>). Finally, because communication is such a critical part of retrieving information, adding more developers to a team has surprising effects. One study found that adding people to a team slowly enough to allow them to onboard effectively could reduce defects, but adding them too fast led to increases in defects (<a href="#meneely">Meneely et al. 2011</a>).</p>
@ -82,6 +83,7 @@
<small>
<p id="barua">Barua, A., Thomas, S. W., & Hassan, A. E. (2014). <a href="http://link.springer.com/article/10.1007/s10664-012-9231-y" target="_blank">What are developers talking about? an analysis of topics and trends in stack overflow</a>. Empirical Software Engineering, 19(3), 619-654.</p>
<p id="baltes">Baltes, S., & Diehl, S. (2018, October). <a href="https://doi.org/10.1145/3236024.3236061">Towards a theory of software development expertise</a>. In Proceedings of the 2018 26th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering (pp. 187-200). ACM.</p>
<p id="begel">Begel, A., & Simon, B. (2008, September). <a href="http://dl.acm.org/citation.cfm?id=1404522" target="_blank">Novice software developers, all over again</a>. In Proceedings of the Fourth international Workshop on Computing Education Research (pp. 3-14). ACM.</p>
<p id="casalnuovo">Casey Casalnuovo, Bogdan Vasilescu, Premkumar Devanbu, and Vladimir Filkov. 2015. <a href="https://doi.org/10.1145/2786805.2786854" target="_blank">Developer onboarding in GitHub: the role of prior social links and language experience</a>. In Proceedings of the 2015 10th Joint Meeting on Foundations of Software Engineering (ESEC/FSE 2015). ACM, New York, NY, USA, 817-828.</p>
<p id="chong">Jan Chong and Tom Hurlbutt. 2007. <a href="http://dx.doi.org/10.1109/ICSE.2007.87" target="_blank">The Social Dynamics of Pair Programming</a>. In Proceedings of the 29th international conference on Software Engineering (ICSE '07). IEEE Computer Society, Washington, DC, USA, 354-363.</p>