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<small>Credit: public domain</small>
<h1>Monitoring</h1>
<div class="lead">Andrew J. Ko</div>
<div class="lead">Amy J. Ko</div>
<p>The first application I ever wrote was a complete and utter failure.</p>
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<p id="begel">Begel, A., & Zimmermann, T. (2014). <a href="https://doi.org/10.1145/2568225.2568233" target="_blank">Analyze this! 145 questions for data scientists in software engineering</a>. In Proceedings of the 36th International Conference on Software Engineering (pp. 12-23).</a>
<p id="bettenburg">Nicolas Bettenburg, Sascha Just, Adrian Schr&oumlter, Cathrin Weiss, Rahul Premraj, and Thomas Zimmermann. 2008. <a href="http://dx.doi.org/10.1145/1453101.1453146" target="_blank">What makes a good bug report?</a> In Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering (SIGSOFT '08/FSE-16). ACM, New York, NY, USA, 308-318.</p>
<p id="chilana">Chilana, P. K., Ko, A. J., Wobbrock, J. O., & Grossman, T. (2013). <a href="http://dl.acm.org/citation.cfm?id=2470685" target="_blank">A multi-site field study of crowdsourced contextual help: usage and perspectives of end users and software teams</a>. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 217-226).</p>
<p id="chilana2">Parmit K. Chilana, Andrew J. Ko, Jacob O. Wobbrock, Tovi Grossman, and George Fitzmaurice. 2011. <a href="http://dx.doi.org/10.1145/1978942.1979270" target="_blank">Post-deployment usability: a survey of current practices</a>. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11). ACM, New York, NY, USA, 2243-2246.</p>
<p id="chilana2">Parmit K. Chilana, Amy J. Ko, Jacob O. Wobbrock, Tovi Grossman, and George Fitzmaurice. 2011. <a href="http://dx.doi.org/10.1145/1978942.1979270" target="_blank">Post-deployment usability: a survey of current practices</a>. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11). ACM, New York, NY, USA, 2243-2246.</p>
<p id="glerum">Kirk Glerum, Kinshuman Kinshumann, Steve Greenberg, Gabriel Aul, Vince Orgovan, Greg Nichols, David Grant, Gretchen Loihle, and Galen Hunt. 2009. <a href="http://dx.doi.org/10.1145/1629575.1629586" target="_blank">Debugging in the (very) large: ten years of implementation and experience</a>. In Proceedings of the ACM SIGOPS 22nd symposium on Operating systems principles (SOSP '09). ACM, New York, NY, USA, 103-116.</p>
<p id="ivory">Ivory M.Y., Hearst, M.A. (2001). <a href="http://doi.acm.org/10.1145/503112.503114" target="_blank">The state of the art in automating usability evaluation of user interfaces</a>. ACM Computing Surveys, 33(4).</p>
<p id="menzies">Menzies, T., & Zimmermann, T. (2013). <a href="https://www.computer.org/csdl/magazine/so/2013/04/mso2013040031/13rRUyY28Wp">Software analytics: so what?</a> IEEE Software, 30(4), 31-37.</a>