diff --git a/organizations.html b/organizations.html
index 0b37652..2eb5832 100644
--- a/organizations.html
+++ b/organizations.html
@@ -54,7 +54,7 @@
There are other roles you might be thinking of that I haven't mentioned:
- - Managers exist in all roles when teams get to a certain size, helping to move information from between higher and lower parts of an organization. Even engineering managers are primarily focused on organizing and prioritizing work, and not doing engineering.
+ - Managers exist in all roles when teams get to a certain size, helping to move information from between higher and lower parts of an organization. Even engineering managers are primarily focused on organizing and prioritizing work, and not doing engineering ((Kalliamvakou et al. 2018).
- Data scientists, although a new role, typically facilitate decision making on the part of any of the roles above (Begel & Zimmermann 2014). They might help engineers find bugs, marketers analyze data, track sales targets, mine support data, or inform design decisions. They're experts at using data to accelerate and improve the decisions made by the roles above.
- Researchers, also called user researchers, also help people in a software organization make decisions, but usually product decisions, helping marketers, sales, and product managers decide what products to make and who would want them. In many cases, they can complement the work of data scientists, providing qualitative work to triangulate quantitative data.
@@ -89,7 +89,7 @@
Lee, G. K., & Cole, R. E. (2003). From a firm-based to a community-based model of knowledge creation: The case of the Linux kernel development. Organization science, 14(6), 633-649.
- Li, Paul, Ko, Andrew J., and Begel, Andrew (2017). Collaborating with Software Engineers: Perspectives from Non-Software Experts. In review.
+ Li, Paul, Ko, Andrew J., and Begel, Andrew (2017). Collaborating with Software Engineers: Perspectives from Non-Software Experts. In the Proceedings of the 10th International Workshop on Cooperative and Human Aspects of Software Engineering.
A. Osterwalder, Y. Pigneur, G. Bernarda, & A. Smith (2015). Value proposition design: how to create products and services customers want. John Wiley & Sons.